Shipping Information


Your Pet Dreams order will be shipped UPS Standard Ground Service unless you select an alternative. Most orders will ship out within 3 business days of ordering (we do not ship Saturdays, Sundays, or holidays). Once it is shipped, orders are generally received within 7 business days. Please note that these shipping times are estimates only. The total time to receive your order will vary depending where it is being delivered. There is NO SATURDAY DELIVERY for 2-Day or Overnight shipping. 2-Day and Overnight shipping is not available for PO Box addresses. We do not yet offer guaranteed overnight shipping. Note that dog crates are shipped directly from the manufacturer and will take longer to arrive.

View your shipping charges before submitting payment.

You can view your actual shipping charges, based on weight and destination zip code, before ordering. To do so, begin the checkout process. On the first page, enter your correct state and zip code (all other information need not be correct), and then click the "Continue" button. On the next screen, you will see the actual shipping charges. These rates are the published rates from each carrier based on your zip code and the weight of your order.

International Orders

By popular demand we now ship international, whether to Canada, the Caribbean, UK, and beyond!  All international orders are shipped via USPS from our warehouse in New Jersey. International orders may be subject to additional fees (customs, duties, brokerage fees, taxes, etc.), which are the customer's responsibility above and beyond the price paid to Pet Dreams.

To get your shipping cost, simply add the item/s to your cart and fill in your complete address. Your order will be picked and packed within 3 days. The delivery time will vary upon the country.

APO and FPO addresses

We are proud to ship to our service men and women!  All orders to APO and FPO address will ship via USPS -please call for order assistance and we'll be happy to help.